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Research Help

Questions

Email us your questions. A UMB reference librarian will respond within 24 hours (weekend & holidays within 1-3 days).

ASK 24/7! provides 24-hours-a-day, 7-days-a-week assistance by UMB librarians and other academic librarians on college campuses throughout the U.S.

By Phone call 617.287.5940 for the Reference Service Desk during staffed hours.

In Person visit Healey Library’s 4th floor Reference Service Desk during staffed hours, or request an appointment with a reference librarian. 

During weekend and evening hours, visit the 2nd floor Circulation Desk for assistance.  A staff member there will get you started and will consult a librarian, if needed.

 

Research Tools

Course Guides (also known as wiki pages) contain library resources tailored to your university coursework.

Subject Guides provide library resources for various departments.

Research Basics Tutorial (Formerly the Information Literacy Tutorial) is a step-by-step introduction to the research process.

Research Guides cover a variety of general research topics such as, evaluating sources and search strategies.

Online Reference Collection is a great place to find background material for your research. 

Library Glossary provides definitions of commonly used library terms.

 

Citation Tools

Citing Sources provides links to reliable web sites that guide students through citation styling, academic writing, avoiding plagiarism, etc.

RefWorks is a web-based bibliographic management service that allows you to import citations from online databases.

Zotero is a Firefox browser extension that lets you collect, manage, and cite a multitude of resources while surfing the Internet.

 

Related assistance

Micosoft Office Training is available by appointment through an online form or by calling AK (Apostolos Koutropoulos) at 617-287-5990.

Faculty liaison page links UMB faculty with support staff in IT, the Library and Career Services. 

Academic Support Programs provide tutoring and academic instruction to students.

IT Service Desk helps with issues related to computer hardware, software, printing or the network.

IT Training Portal offers workshops for the UMB community.

 

 

 

 

 

 

 

 

 

 

Reference Service Desk is the first place to go with your questions and concerns.

Staff will answer basic library questions and refer follow-up questions to the reference librarians.

Reference librarians are available for consultations. Contact us to schedule an appointment.

Location

The Reference Desk and Reference Department offices are located on 4th floor of the library.